rediff.com
-
The misguided search for excellence
Fetched: January 26th, 2008, 4:24am EST
Tags: [edit]
For the cult following that "excellence" enjoys among policymakers we have to thank Tom Peters and Bob Waterman and their 1982 book In Search of Excellence. They were consultants at McKinsey when they wrote this book, which went on to sell 3 million copies in the first four years of its existence and is believed to be the most widely-held book in libraries in the United States.